What is Uphold® Exchange?
Uphold® Exchange is a multi-asset trading and custody platform that lets users buy, sell, convert and hold cryptocurrencies, fiat and precious metals in one place. The platform pairs a web experience (Uphold.com Login) with the Uphold Live App for on-the-go account management.
Getting started with Uphold®
To begin, create an account and complete verification at the official login page: uphold.com/login. Enable Two-Factor Authentication and store your recovery codes securely. Once verified you can fund your wallet, use the Exchange features, and connect via the Uphold Live App.
Key features
- Instant conversions between assets
- Multi-asset wallets (crypto, fiat, metals)
- Recurring buys and price alerts
- On-platform transfers and external withdrawals
Login, Account Recovery & 2FA
Common access problems are often resolved by confirming credentials, using the password reset flow, and restoring or resetting your 2FA. Visit the official support hub for recovery steps: support.uphold.com.
Uphold® Account Recovery
If you can’t login, use the account recovery options on the Uphold® Help Center. Keep proof of identity ready if the support team requests verification to restore access.
Note about 2FA and Ledger
If you use a hardware solution such as Ledger®—or reference a Ledger 2fa reset workflow—make sure you follow both services' official instructions. Ledger hardware and Uphold® 2FA are separate systems; losing a 2FA device may require support-guided recovery.
Troubleshooting Common Issues
Uphold® Login Not Working / Unable to login Uphold®
First, clear your browser cache, try an alternate browser or the Uphold Live App, and ensure your device time is correct. If the problem persists, use the Help Center to start an account recovery request.
Error Connecting Uphold® Account / Uphold App not Working
Network issues, VPNs, or strict firewalls can block connections. Temporarily disable VPNs and check firewall rules. Reinstall the app if crashes continue.
Can't Verify Uphold® Wallet / Uphold error decline
Verification fails when documents are unclear or don't match. Provide high-quality images of requested ID, proof of address, and ensure all fields match exactly. For transaction declines, confirm limits, verification status and available balance.
Frequently Asked Questions
- 1. How do I log in to Uphold®?
- Use the official login at uphold.com/login. If you forgot your password, use the “Forgot password” option to reset it.
- 2. What to do if Uphold® login is not working?
- Clear cache, try a different browser or the Uphold Live App, and if needed, file an account recovery ticket via the Help Center.
- 3. How do I reset Uphold® 2FA?
- Follow the 2FA recovery steps in the Uphold® Help Center. Keep recovery codes and your verified email accessible.
- 4. Why am I getting “error decline” on Uphold®?
- Check verification status, account limits, and available funds. Contact support if you believe the decline is in error.
- 5. The Uphold Live App isn't working — what now?
- Update or reinstall the app, check network settings, and refer to the official support pages for device-specific fixes.
- 6. Do I need Ledger® for Uphold®?
- Ledger® hardware is optional. It stores private keys offline; Uphold® is a custodial platform — they serve different purposes. Use both only if you understand custody differences.